Mental and Behavioral Health Resources

The New Mexico Crisis and Access Line (NMCAL) has developed the NMConnect smartphone app for all New Mexicans.

· NMCAL has been serving the state for over 7 years;

o has fielded over 245,000 calls and 70,000 text messages;

o averages 4,500 calls and 4,500 text messages each month;

· The NMConnect App enables us to reach even more of New Mexico’s 2 million+ residents.


Press release about this new app from the Human Services Department

NMConnect is here to close the gap by engaging people with immediate access to mental health professionals and resources.

Key features:

1.      Directly connect to a counselor or peer support worker;

2.      Directly text a peer support worker;

3.      Access up to date resources for substance use, mental health services, and other community resources

4.      Information on the state response to COVID-19

o This feature can be tailored for future mental health initiatives the state is leading.

Highlights of NMConnect:

1.      The NMConnect App is available now on both IOS and Android.

o Link to the Apple iOS download:

o Link to the Google Play Store:

2.      NMConnect promotional video can be seen at:


What is the New Mexico Crisis and Access Line (NMCAL):

· The New Mexico Crisis and Access Line is funded by the State of New Mexico and answered everyday of        the year by ProtoCall Services, Inc.

· ProtoCall is the nation’s leading provider for specialty telephonic behavioral health services providing seamless access to crisis assessment, intervention, stabilization, and referrals.

· Our staff of mental health professionals have either a Bachelors, Masters, or Doctoral-level degree and support callers on our Crisis Line 24 hours a day, while our Certified Peer Support

· Specialists answer calls on the Warmline from 3:30pm – 11:30pm MT and texts from 6pm – 10p MT;

· Additional information can be found online at

Human Services Department--Behavioral Health Collaborative 

We ask you to please share the attached Press Release on this app that the State of New Mexico released today.


-- Call the Crisis Line 24 hours a day, 7 days a week, 365 days a year

1-855-NMCRISIS (1-855-662-7474)


-- Call the Peer to Peer Warmline from 3:30p - 11:30p MT everyday

1-855-4NM-7100 (1-855-466-7100)


--  Text the Peer to Peer Warmline from 6:00p - 11:00p MT everyday

1-855-4NM-7100 (1-855-466-7100)

We are Here to Hear You

Anonymous and Confidential

Public Awareness Campaign